Terms & Conditions

These terms and conditions apply to all trade orders placed on our online store. By visiting the Willow & Dot website you accept and agree to the terms and conditions below.

We reserve the right to amend our terms and conditions at any time and it is your responsibility to regularly read through them prior to purchase.

We reserve the right to refuse to supply any individual or company.

Willow & Dot only supplies goods to adults. Under 18’s may not order online without the permission and supervision of an adult.


The carriage paid order value is €750 all orders less then this value will be liable to a carriage charge.


All damages must be reported to us within 7 day’s of receiving the goods.

All prices quoted on the willow & Dot website are in Euro (€). All prices shown exclude VAT.

VAT is clearly recorded on the final invoice.

Willow & Dot reserves the right to amend or increase any prices at its own discretion without notice. A delivery fee will be added to all orders prior to payment unless the order meets the Free Delivery conditions (see Shipping for details). Willow & Dot endeavours to have accurate pricing and descriptions for all products and services it provides.

Willow & Dot requires payment in full prior to dispatch. We currently accept all Visa and Master Cards, debit cards, Maestro and PayPal, through our secure payment gateway. You will be given payment options on check out.

All your details are protected and we take every measure possible to ensure a secure transaction. See our Privacy Policies for further details.

You are entitled to cancel any payment at any time where fraudulent use has been made of your credit or debit card by another person not acting on behalf of you or as your agent and to be re-credited by us to the extent that such sums are not reimbursed by the card issuer in such circumstances.

Contact Us

Address: Willow & Dot
Phone: 00353 87 2574236
Email: info@willowanddot.com

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